Title:  Quality Assurance Analyst


Bentleigh East, Victoria, AU

About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.


Fast paced. Innovative. Inspiring. With more than 8000 team members and a national footprint of more than 165 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role

We are excited to announce a fantastic opportunity for an experienced Quality Assurance Analyst to join our Customer Experience team. This exciting role will ensure product quality and customer experience by verifying the intended scope is executed in the right way and at all appropriate junctures of the implementation of a solution.


As a QA Analyst with Officeworks, you will have full autonomy and accountability of the quality of what you’re delivering- you are your own Test Manager! In addition, you will Test and Release using world leading practices and tools in Continuous Integration and Delivery, Automation and Agile testing approaches.


You will also be responsible for specifying, developing and writing test plans, test scripts and producing test cases. You will carry out regression testing using automated and manual test software applications in order to test the behaviour, functionality and integrity of the Officeworks website.



About you

This role will see you working with Micro Services Single Page Application Technology in a Dev Ops environment. This would be the perfect opportunity for a candidate with a strong manual testing background to develop their skillset and experience in the automated testing space.

You will be someone who is creative and loves to challenge the status quo, you have an inquisitive side with an interest in customer experience to drive great results. You'll also be an exceptional communicator who thrives working as part of a close-knit team in a fast paced every changing environment.


Additionally, you will also have:


  • Demonstrated experience in a similar role and the ability to work in Agile environment
  • Experience with test management tools including TestRail
  • Experience with Automated Test Suite (Nightwatch and Selenium)
  • Worked with open source automation Software such as Jenkins

Our culture

It’s all in a day’s work when you’re part of the Officeworks community – where you’re not defined by who you are, but what you can do. We celebrate our teams’ uniqueness by offering the below to the Officeworks family:


  • An inclusive, diverse, and supportive environment
  • Flexible working arrangements to best support your individual needs
  • A key focus on wellbeing and safety
  • Generous discounts at Officeworks, Bunnings, Kmart, Target, Bunnings and Catch
  • Ongoing training and development opportunities to progress your career
  • Industry leading Growing Families policy and access to Circle In portal for Working Families


At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for everyone. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities.


Officeworks is a ‘Circle Back Initiative’ employer – we commit to respond to every applicant.