Title:  Senior Paid Search Manager


Bentleigh East, Victoria, AU

About us

Our purpose at Officeworks is to help make bigger things happen, for our customers, our team, and our community.

We’re a fast paced, growing, innovative and inspiring Australian brand employing over 8,000 team members, with a national footprint of more than 165 retail stores and a dedicated team supporting the Business to Business market. Our people are our biggest asset and we wouldn’t be where we are today without the collective skill, dedication and talent of our team members who embody the Officeworks spirit every day – whether that’s in store, support office or in a CFC.  We are passionate about supporting the communities in which we live and work, and want our team members to take ownership and accountability to help make bigger things happen every day.

About the role

In line with Officeworks ambitious growth plans there is significant investment into our online capability, as such we have an opportunity for a Senior Paid Search Manager to join our growing eCommerce team. You will be responsible for the execution of day to day SEM initiatives supporting the ecommerce roadmap, customer calendar themes and supplier funded activity, as well as analysing paid search performance and maximising sales through the funnel to purchase. Working closely with the Merchandise, Marketing, Analytics and wider Customer Experience team you will plan and implement paid search initiatives to drive quality traffic, sales and margin growth.  Equally you will work with our analytics team and external agencies to identify underperforming areas and develop strategies to maximise ROAS.

About you

This is a fantastic opportunity to join a growing team and contribute to the success and growth of Officeworks eCommerce team. You will bring to the team energy, passion and drive for results! It is ideally suited to someone with a strong agency background and as a natural organiser you have strong planning skills and a methodical approach  to managing competing timelines and strict deadlines. Sound knowledge of eCommerce, online retailing and digital marketing is a must. In addition you will have demonstrable expertise: 

  • 6+ years in Digital Marketing or eCommerce
  • Managing agency partners
  • Managing or part managing an ecommerce store
  • Web analytics software
  • Working on website maintenance projects  and / or managed online content development
  • Commercial acumen and influencing skills

Nice to have:

  • Sound Knowledge of site search, recommendations, ratings and review features
  • Knowledge of UX and CS Web design experience
  • Google Ads qualifications are preferred
  • Working knowledge across HTML, CSS, and JavaScript will be well regarded
Our culture

At Officeworks, we focus on creating an empowering and fun culture where people enjoy coming to work. We value our team's uniqueness and reward our team members by offering some great #officeworksperks including:

  • An inclusive and supportive team environment
  • A key focus on wellbeing
  • Potential flexible working arrangements to help you best manage your priorities
  • Generous discounts at Officeworks, along with team member discounts at Kmart and Target
  • Ongoing training and development with real opportunities to progress your career

At Officeworks, we operate best when our team is representative of the communities we serve and proudly commit to providing a safe and supportive work environment for all team members. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTI community and people with disabilities.