Title:  Demand Planner


Bentleigh East, Victoria, AU

About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.


Fast paced. Innovative. Inspiring. With more than 8000 team members and a national footprint of more than 165 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role

An exciting Demand Planning opportunity within our Merchandise team! Reporting to the Merchandise Planner, focus will be to effectively manage inventory in one of our growing categories, ensuring supply of stock meets future demand.

Key aspects of this role include:

  • Managing the forward Demand Plans and execution of all Replenishment Orders, both local and import for the product portfolio nationally for all sales channels
  • Maintaining the in-stock position for the portfolio, whilst also ensuring the right stock is in the right place at the right time to support catalogues, promotional events and business initiatives.
  • Working closely with the Merchandise Planner to optimise inventory levels and achieve financial KPIs of sales, margin and stockturn
  • Liaising with Suppliers, Retail Operations and Supply Chain to meet KPIs, improving availability and supplier DIFOT (delivered in full on time)
  • Drive the inventory analysis and production of weekly reporting for the categories of responsibility

About you

This key planning role, represents a great opportunity to establish your Merchandise career with a growing and high-performing commercial team. A strong attention to detail and analytical capability will enable you to drive accurate forecasting to ensure product meets demand.

A clear communicator with ability to engage with a variety of stakeholders who is well organised and can manage their time to meet deadlines within a fast paced environment is well regarded.

Key skills and experience:

  • 2+ years experience in the retail sector in either a demand planner capacity or have demonstrated initiative to develop and a desire to work in a demand planning role
  • Strong numerical and analytical skills and amazing attention to detail
  • Ability to build and establish strong relationships with key stakeholders, whilst fostering open communication
  • Sound time management skills, an aptitude for analysis and a tenacity to learn and progress
  • Intermediate Microsoft Excel, Outlook
  • Experience using SAP and Demand Planning/Forecasting Tools (GAINS or similar)

Our culture

It’s all in a day’s work when you’re part of the Officeworks community – where you’re not defined by who you are, but what you can do. We celebrate our teams’ uniqueness by offering the below to the Officeworks family:

  • An inclusive, diverse, and supportive environment.
  • Flexible working arrangements to best support your individual needs.
  • A key focus on wellbeing and safety.
  • Generous discounts at Officeworks, Bunnings, Kmart, Target and Catch.
  • Ongoing training and development opportunities to progress your career.
  • Industry leading Growing Families policy and access to Circle In portal for Working Families.


At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for everyone. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities.

Officeworks is a ‘Circle Back Initiative’ employer – we commit to respond to every applicant.

Officeworks requires all new team members to be fully vaccinated for COVID-19 (unless they have a medical exemption). This recognises that governments in a number of jurisdictions have already mandated vaccinations for people working in retail and is about creating a safer workplace for team, customers and the community.