Title:  Warehouse Management Systems Analyst


Bentleigh East, Victoria, AU

About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.


Fast paced. Innovative. Inspiring. With more than 8000 team members and a national footprint of more than 165 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role

Officeworks has embarked on an exciting growth plan, in line with our 2025 vision to double of the size of our business! IT is at the forefront of driving our roadmap, through a renewed IT strategy and several key technology projects. There has never been a better time to join us and embark on a career with endless opportunities.          


We have a key opportunity for a Warehouse Management Systems (WMS) Analyst to join our Corporate Applications team within our IT function. The role is responsible for the delivery of WMS Analysis in functional IT application projects, enhancements and support. The deliverables of this role are used by Officeworks team members and internal supply chain and warehouse business functions to operate effectively and efficiently. The role will see you liaising with internal business customers and IT delivery teams and vendors to determine requirements, provide estimations, design and build technical solutions, test and implement changes and provide ongoing support and continuous improvement.

About you

To be successful in this role you will be innovative, curious and love solving problems! You thrive in finding creative solutions and driving outcomes. Your exceptional communication skills allow you to build meaningful relationships with stakeholders and will see you collaborate and connect cross-functionally with ease. You’ll need the ability to influence, negotiate and get buy-in from stakeholders and be a team player! You have a strong attention to detail and quality focus. Finally, you’ll be highly organised with a strong ability to plan, prioritise and meet deadlines.


Key considerations:


  • We are seeking someone with Warehouse Management Systems (WMS) experience, ideally High Jump (Warehouse Advantage) logistics configuration experience 
  • Strong project and support background working with logistics functions and integration with 3PLs is highly favourable
  • SAP integration experience including idocs and messaging knowledge between integration layers is desirable but not essential 
  • Ability to project manage smaller initiatives
  • An ITIL certification would be preferred
  • Additional experience with the following technology would be favourable: Microsoft Office, GAINS, ServiceNow 
  • A genuine passion for IT Solutions
  • Must be willing to travel to warehouses as required

Our culture

It’s all in a day’s work when you’re part of the Officeworks community – where you’re not defined by who you are, but what you can do. We celebrate our teams’ uniqueness by offering the below to the Officeworks family:

  • An inclusive, diverse, and supportive environment.
  • Flexible working arrangements to best support your individual needs.
  • A key focus on wellbeing and safety.
  • Generous discounts at Officeworks, Bunnings, Kmart, Target and Catch.
  • Ongoing training and development opportunities to progress your career.
  • Industry leading Growing Families policy and access to Circle In portal for Working Families.


At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for everyone. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities.

Officeworks is a ‘Circle Back Initiative’ employer – we commit to respond to every applicant.