Title:  Head of Global Sourcing & Quality


Bentleigh East, Victoria, AU

About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.


Fast paced. Innovative. Inspiring. With more than 8000 team members and a national footprint of more than 168 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role

• Be part of an exciting journey accelerating private brand growth and innovation

• Engage your strategic product sourcing vision!

• Passion for global product trends? 

This exciting senior merchandise role will deliver Officeworks’ global sourcing objectives with a focus on financial performance and continued improvement of the direct sourcing process. Managing vendor and agent performance, the project management process and speed to market, this key role will ensure our overall private brand range execution.

Leading the ongoing global sourcing process review and improvement, and supporting the Merchandise and Brand Teams interaction, the effective management of sourcing agents, trading companies and factory direct suppliers will be integral to success. Ensuring projects are delivered to agreed timelines through effective project management and stakeholder engagement, key focus areas will include:

• Driving key financial metrics including import sales & margin, stock turn targets and agreed GMROI  

• Ensuring robust Supplier Engagement with a focus on Quality and Ethical and Responsible Sourcing Compliance

• Meeting FSC & Recycled Fibre Targets

• Overall Product Stewardship

• Proactively grow imports and private label brands, with a focus on direct suppliers and agents

• Oversee the curation of ranges that significantly improves financial metrics and meets our overall Merchandise strategy expectations of product, style, quality, brand and finish

• Continued improvement of the overall product development process and final execution, ensuring product & packaging quality is fit for purpose and delivered on time.

• Ensure Global Sourcing Trade Practices Laws compliance and safety

About you

Driving ambitious growth strategies for Officeworks’ Global Sourcing category requires a creative,  inspirational and commercial visionary with significant direct sourcing experience leading teams and fostering exceptional stakeholder engagement with external supply networks.

As a Head Of in our Merchandise function, you have the ability to sell a vision. You enjoy and have skill in taking a product development team on a journey of growth, encouraging buy-in and inspiring empowerment and collaboration.

Our ideal candidate will be tertiary qualified in a Business or Commerce related field; an MBA would be highly regarded. Your innovative and big-picture mindset is well balanced with an advanced commercial acumen and focus on continuous improvement.


This key opportunity in our growing Global Sourcing team will leverage established global sourcing experience within a large, retail/FMCG environment.

Key considerations:

• Minimum 5 years buying experience and minimum 3 years direct importing with a large retailer

• Tertiary Qualification in Business related discipline

• Outstanding communication and team leadership skills

• Ability to engage and influence others

• Advanced analytical capability complementing strong financial and commercial nous with sound knowledge of regulatory and statutory compliance

• Competency with Microsoft Suite and Advanced Excel skills

Our culture

It’s all in a day’s work when you’re part of the Officeworks community – where you’re not defined by who you are, but what you can do. We celebrate our teams’ uniqueness by offering the below to the Officeworks family:

  • An inclusive, diverse, and supportive environment.
  • Flexible working arrangements to best support your individual needs.
  • A key focus on wellbeing and safety.
  • Generous discounts at Officeworks, Bunnings, Kmart, Target and Catch.
  • Ongoing training and development opportunities to progress your career.
  • Industry leading Growing Families policy and access to Circle In portal for Working Families.


At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for everyone. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities.

Officeworks is a ‘Circle Back Initiative’ employer – we commit to respond to every applicant.