Title:  IT Security Business Analyst


Bentleigh East, Victoria, AU

About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.


Fast paced. Innovative. Inspiring. With more than 8000 team members and a national footprint of more than 165 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role

This is an amazing opportunity for an experienced Business Analyst to join our IT Security Team on a permanent basis. Officeworks has embarked on exciting growth plan, in line with our 2025 vision to double the size of our business. IT is at the forefront of driving our roadmap, through a renewed IT strategy and several key technology projects.

This role will provide Business Analyst support to various IT security projects and will work closely with the IT Security Project Manager, playing a key role to ensure successful delivery of IT security projects to protect the data security and privacy of Officeworks data.

IT security projects may cover different security domains such as:

  • Malware prevention
  • Identity access management
  • Threat and vulnerability management
  • Risk and compliance
  • Data protection 
  • Network / cloud security

About you

Your exceptional communication skills allow you to build meaningful relationships with stakeholders and will see you collaborate and connect cross-functionally with ease. You’ll have the ability to work independently coupled with the ability to be a team player! You’ll be highly organised with a strong ability to plan, prioritise and meet deadlines maintaining attention to detail and a quality focus. 

You will also have the following:

  • Methodical requirement gathering / business gap analysis
  • Experience in business process mapping, workflow, and data flow mapping & documentation
  • Experience in driving and putting together both functional specs as well as technical, l specifications for each application
  • Experience in methodical documentation, gap analysis, and deriving As Is and To Be
  • Experience orchestrating and assisting SMEs and End Users with UAT and PVT
  • Strong working knowledge of relevant Microsoft applications, including Visio

Our culture

It’s all in a day’s work when you’re part of the Officeworks community – where you’re not defined by who you are, but what you can do. We celebrate our teams’ uniqueness by offering the below to the Officeworks family:

  • An inclusive, diverse, and supportive environment.
  • Flexible working arrangements to best support your individual needs.
  • A key focus on wellbeing and safety.
  • Generous discounts at Officeworks, Bunnings, Kmart, Target and Catch.
  • Ongoing training and development opportunities to progress your career.
  • Industry leading Growing Families policy and access to Circle In portal for Working Families.


At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for everyone. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities.

Officeworks is a ‘Circle Back Initiative’ employer – we commit to respond to every applicant.


Officeworks requires all new team members to be fully vaccinated for COVID-19 (unless they have a medical exemption). This recognises that governments in a number of jurisdictions have already mandated vaccinations for people working in retail and is about creating a safer workplace for team, customers and the community.”



Please note due to the holiday period we may be slightly delayed in reviewing your application.