Title:  Lead Business Analyst


Bentleigh East, Victoria, AU

About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.


Fast paced. Innovative. Inspiring. With more than 8000 team members and a national footprint of more than 165 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role

We have an exciting opportunity to join our IT Strategy, Enterprise Architecture and Planning function as a Lead Business Analyst, this newly created role will look to unify our Business Analysis talents within IT. The role will be responsible for the management and leadership of a team of Business Analysts and the establishment of our business analysis capability. Wait, still loving to be hands-on BA and get great satisfaction working on projects? Yes, this role will also have this opportunity!


Leading our business analysis function with the core focus in ensuring successful delivery of an IT solution that meets business requirements. Partnering with other technical delivery teams to assess new project requests and ensure the appropriate solution is identified. Whilst also contributing to the development of our Digital, Data and Technology strategy by playing a pivotal leadership role to strengthen and optimise our IT Governance and Enterprise Architecture.


About you

You will be a natural leader, who thrives on creating a high performing cohesive team, you love coaching and mentoring your team to achieve success! You're an exceptional communicator who can collaborate and connect cross-functionally with ease, with a strong ability to influence key stakeholders. You're passionate about solving complex problems with an innovative and creative approach, you think outside the box! You're a highly organised individual you enjoy planning, organising, and working to deadlines with a high attention to detail.


In addition, you will also have:


  • Significant leadership experience is a must
  • Business Analysis certification is highly advantageous
  • A proven track record of managing business analysis and requirements engineering activities that support several full project life cycle implementations including those of a large complex nature
  • A genuine passion to collaborate with our business and technical teams to deliver great outcome
  • Strong understanding of business case development including benefit identification and ability to clearly articulate the value proposition for any given project
  • The ability to prepare and deliver engaging presentations

Our culture

It’s all in a day’s work when you’re part of the Officeworks community – where you’re not defined by who you are, but what you can do. We celebrate our teams’ uniqueness by offering the below to the Officeworks family:

  • An inclusive, diverse, and supportive environment.
  • Flexible working arrangements to best support your individual needs.
  • A key focus on wellbeing and safety.
  • Generous discounts at Officeworks, Bunnings, Kmart, Target and Catch.
  • Ongoing training and development opportunities to progress your career.
  • Industry leading Growing Families policy and access to Circle In portal for Working Families.


At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for everyone. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities.

Officeworks is a ‘Circle Back Initiative’ employer – we commit to respond to every applicant.