Title:  Product Content Writer


Bentleigh East, Victoria, AU

About us

Our purpose at Officeworks is to help make bigger things happen, for our customers, our team, and our community.

We’re a fast paced, growing, innovative and inspiring Australian brand employing over 8,000 team members, with a national footprint of more than 165 retail stores and a dedicated team supporting the Business to Business market. Our people are our biggest asset and we wouldn’t be where we are today without the collective skill, dedication and talent of our team members who embody the Officeworks spirit every day – whether that’s in store, support office or in a CFC.  We are passionate about supporting the communities in which we live and work, and want our team members to take ownership and accountability to help make bigger things happen every day.

About the role

Our Product Content team produce inspiring and descriptive product content for all channels and mediums including websites, mobile, apps, catalogues, eDM, kiosks and in-store signage. Creating clear and engaging product content means our customers are inspired to make positive purchasing decisions and find solutions for their needs.

This exciting opportunity sits within our talented Merchandise Support team. Reporting to the Product Content Manager this role would be ideal for a recent Marketing/PR/Communications graduate looking to further establish their industry experience.

In addition to producing inspiring product content, the Product Content Writer’s responsibilities include:

  • Editing and proof-reading product content with a customer-centric focus
  • Ensuring that product content is optimised for 'Search Engine Optimisation' (SEO)
  • Ensuring the overall tone of product content is consistent and positively reflects the Officeworks brand
  • Ensuring content is compliant with governing laws and rules regarding product content
  • Working with internal and external stakeholders to deliver consistent, high quality product content
  • As required, working with the Product Content team to source, research and gather product content related materials, including specifications and images
  • As required, producing documents or communications to support the wider business
About you

Our Product Content team are vibrant, collaborative, and open communicators, motivated and innovative in their approach.

Our successful candidate will be a self-starter who demonstrates exceptional verbal and written communication skills and enjoys working in a fast paced, dynamic environment. Strong planning and organisational skills as well as the ability to deliver to deadlines will be essential.

Key to success will be a sound knowledge of technical writing and basic coding (html and json). A knowledge of SEO principles and competency using Adobe suite (Photoshop and Premiere) will ensure your ability to deliver rich content for an amazing customer experience.

Our culture

At Officeworks, we focus on creating an empowering and fun culture where people enjoy coming to work. We value our team's uniqueness and reward our team members by offering some great #officeworksperks including:

  • An inclusive and supportive team environment
  • A key focus on wellbeing
  • Potential flexible working arrangements to help you best manage your priorities
  • Generous discounts at Officeworks, along with team member discounts at Kmart and Target
  • Ongoing training and development with real opportunities to progress your career

At Officeworks, we operate best when our team is representative of the communities we serve and proudly commit to providing a safe and supportive work environment for all team members. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTI community and people with disabilities.