Title:  Product Manager


Bentleigh East, Victoria, AU

About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.


Fast paced. Innovative. Inspiring. With more than 8000 team members and a national footprint of more than 165 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role

Our Customer Experience (CX) team is growing, with a series of exciting projects in the pipeline, we are actively recruiting for an experienced Product Owner to join the Officeworks team.

Our website as our biggest revenue driving store, this is an amazing opportunity to work within an experienced, knowledgeable team on one of Australia’s leading retail websites. This is a great opportunity to display your leadership skills and work in a supportive, fast-paced environment with huge scope for professional development.

You will be reporting into the Product Owner Lead, where you will be responsible for designing and building roadmaps that will guide the strategic direction of your product area. You will also be involved in continuously reviewing Officeworks’ initiative pipeline to ensure your product area facilitates the objectives of upcoming projects.

In addition, you will also be responsible for planning and conducting customer research, competitor analysis, and using analytics to gather customer insights, whilst playing a key role in the development of future programs for your product area and their business cases.

About you

Our ideal candidate will have demonstrated a minimum of 4 years’ experience working within a digital team as Product Owner or Product Manager. Ideally, you will hold your Certified Scrum Master (CSM) or Certified Scrum Product Owner (CSPO) and have demonstrated experience working with data, analytics, and reporting. You will thrive in a fast- paced, agile environment and have a strong ability to foster and maintain relationships with key business stakeholders.

Our culture

It’s all in a day’s work when you’re part of the Officeworks community – where you’re not defined by who you are, but what you can do. We celebrate our teams’ uniqueness by offering the below to the Officeworks family:

  • An inclusive, diverse, and supportive environment.
  • Flexible working arrangements to best support your individual needs.
  • A key focus on wellbeing and safety.
  • Generous discounts at Officeworks, Bunnings, Kmart, Target and Catch.
  • Ongoing training and development opportunities to progress your career.
  • Industry leading Growing Families policy and access to Circle In portal for Working Families.


At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for everyone. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities.

Officeworks is a ‘Circle Back Initiative’ employer – we commit to respond to every applicant.

Officeworks requires all new team members to be fully vaccinated for COVID-19 (unless they have a medical exemption). This recognises that governments in a number of jurisdictions have already mandated vaccinations for people working in retail and is about creating a safer workplace for team, customers and the community.