Title:  Workspace Solutions Support


Bentleigh East, Victoria, AU

About us

Our purpose at Officeworks is to help make bigger things happen, for our customers, our team, and our community.

We’re a fast paced, growing, innovative and inspiring Australian brand employing over 8,000 team members, with a national footprint of more than 165 retail stores and a dedicated team supporting the Business to Business market. Our people are our biggest asset and we wouldn’t be where we are today without the collective skill, dedication and talent of our team members who embody the Officeworks spirit every day – whether that’s in store, support office or in a CFC.  We are passionate about supporting the communities in which we live and work, and want our team members to take ownership and accountability to help make bigger things happen every day.

About the role

We currently have a 12 month opportunity available supporting our Workspace Solution Sales Team - Furniture based in our support office in East Bentleigh. Reporting to our Workspace Solutions Team Leader, your new role is focused on the coordination of our business furniture and workspace fit out opportunities from start to finish. This role will see you liaising with a wide variety of stakeholders including our business customers, our Officeworks business specialist’s, Internal teams such as Finance and Merchandise and also our store network.

Key responsibilities:

  • Project managing the end to end process of business furniture and fit out opportunities
  • Generating quotes and proposals for customers
  • Manage leads, cases and opportunities for the team
  • Assist in the Growth of sales from customers through up sell and cross sell on orders
  • Support and liaise with Customers, Business Specialists, the CSC and the store network
  • Take on specific projects from time to time as required by the team leader

About you

To be successful in the role you will ideally have:

  • Previous experience in a customer service/sales support role
  • Demonstrated knowledge of the furniture offer in a ‘Business to Business’ environment an advantage
  • A demonstrated ability to project manage orders from beginning to end for business customers an advantage
  • Excellent time management, planning and organisational skills
  • Superior analytical, problem solving and negotiation skills
  • Commitment and keen attention to detail and accuracy
  • Ability to work in a collaborative work environment, effectively engaging key personnel within Officeworks with exceptional interpersonal and communication skills

Our culture

At Officeworks, we focus on creating an empowering and fun culture where people enjoy coming to work. We value our team's uniqueness and reward our team members by offering some great #officeworksperks including:

  • An inclusive and supportive team environment
  • A key focus on wellbeing
  • Potential flexible working arrangements to help you best manage your priorities
  • Generous discounts at Officeworks, along with team member discounts at Kmart and Target
  • Ongoing training and development with real opportunities to progress your career

At Officeworks, we operate best when our team is representative of the communities we serve and proudly commit to providing a safe and supportive work environment for all team members. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTI community and people with disabilities.