Title:  AI Manager

About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With close to 10000 team members and a national footprint of more than 168 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role

At Officeworks, we’re embracing the power of AI to make work easier, smarter, and more impactful – for our team members and customers. We're looking for a Manager of AI to lead the way.
In this newly created enterprise role, you'll be the driving force behind the design, delivery and adoption of AI capabilities across our business. Working across business stakeholders and technology teams you will lead GenAI and computer vision to machine learning and robotic AI, you’ll help shape the future of how we operate, innovate and deliver great customer experiences.

What you’ll be doing

•    Lead and evolve our AI strategy to align with business goals
•    Oversee the rollout of AI technologies across digital and physical platforms
•    Identify and drive opportunities for AI-led improvements
•    Champion responsible AI use and ensure compliance with governance and ethical standards
•    Stay across emerging trends to keep Officeworks ahead of the curve
•    Build strong relationships with internal teams, vendors, and the wider Wesfarmers network
•    Foster a culture of innovation and continuous learning

About you

To be successful in this role, you will bring:

• 10+ years’ experience in tech with a solid AI background
• Hands-on experience with Google AI tools highly regarded
• Strong stakeholder management skills across senior/executive levels
• A natural storyteller – able to explain complex tech in simple terms
• Proven ability to deliver complex projects and manage governance
• Start-up energy with the ability to adapt, pivot and move fast
• Strong communicator, collaborator and problem solver

Our culture

It’s all in a day’s work when you’re part of the Officeworks community – where you’re not defined by who you are, but what you can do. We celebrate our teams’ uniqueness by offering the below to the Officeworks family:

• An inclusive, diverse, and supportive environment.
• Flexible working arrangements to best support your individual needs.
• A key focus on wellbeing and safety.
• Generous discounts at Officeworks, Geeks 2 U, Bunnings, Kmart and Target.
• Ongoing training and development opportunities to progress your career.
• Industry leading Growing Families policy.

At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for everyone. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities.

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