Title:  Business Development Manager

About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With close to 10000 team members and a national footprint of more than 168 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role

Our business team is engaging, fast-paced and constantly evolving and we have an exciting opportunity for a Business Development Manager to join our VIC team working with our South-east customer community or our business customers within Melbourne’s western suburbs.

You will support your community of customers on the road, meeting new clients your day will be filled by insightful conversations, learning about who they are, how Officeworks can support their business and building your portfolio through new client acquisitions.  You will have the drive for identifying, acquiring, and onboarding new medium and large sized business customers and building long term, profitable and mutually beneficial relationships.

The role is instrumental in the continuing growth of the Officeworks B2B offer and it is and great time to join our Business team as they continue to grow. 

As a Business Development Manager, you will:

• Build relationships and connections with multiple levels of stakeholders including C-suite level leaders, presenting tailored customer solutions that enhances their businesses and builds a mutual beneficial partnership
• Seek new business account opportunities and leads within a portfolio of medium to large customers in your designated community
• Identification of growth opportunities and the execution of those opportunities
• Set account plans within the individual portfolio though a high level of account planning, base coverage and insightful customer conversations
• Work with the wider team of Business Specialists, building connections through our store networks, to generate lead and build your personal brand within the community of customers  

About you

You are self-motivated, client centric, thrive on building new client relationships and- have a hunger for achieving targets/budgets and finding the best solutions for our customers.  You will have a minimum of 2 years demonstrated in field Sales and/or Business Development experience in a B2B environment with infield experience.  In addition, you will be able to demonstrate:

• Ability to build long-term, profitable and sustainable relationships with business customers
• A strong understanding of identifying and meeting customer needs, whilst maximising customer satisfaction
• In field sales experience, identifying and acquiring new business opportunities and provide exceptional customer experiences
• Strong understanding of sales principles, including pipeline management with the ability to initiate new ideas/concepts
• Strong commercial acumen with an analytical and inquisitive mind working with multiple levels of stakeholders including C-suite level leaders
• Excellent time management and organisational skills
• Experience using Salesforce

Our culture

It’s all in a day’s work when you’re part of the Officeworks community – where you’re not defined by who you are, but what you can do. We celebrate our teams’ uniqueness by offering the below to the Officeworks family:

• An inclusive, diverse, and supportive environment.
• Flexible working arrangements to best support your individual needs.
• A key focus on wellbeing and safety.
• Generous discounts at Officeworks, Geeks 2 U, Bunnings, Kmart, Target and Catch.
• Ongoing training and development opportunities to progress your career.
• Industry leading Growing Families policy.

At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for everyone. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities.

Officeworks is a ‘Circle Back Initiative’ employer – we commit to respond to every applicant.

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