Title: Category Manager - Technology
Chadstone, VIC, AU
About us
At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.
Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.
About the role
We're looking for a commercially savvy Category Managers to take ownership of one of Officeworks' most dynamic and innovative Technology portfolios.
In this role, you'll be responsible for developing and executing category strategies that deliver strong commercial outcomes while creating an exceptional customer experience across every channel. Partnering with some of the world's leading technology brands, you'll identify emerging trends, bring new products and solutions to market, and ensure our offer continues to meet the evolving needs of Australian consumers and businesses.
This is a highly visible role that combines strategic thinking, commercial leadership and supplier partnership management, providing the opportunity to make a significant impact on one of Officeworks' most important categories. You'll use customer, market and trading insights to shape category direction, drive growth and deliver compelling product and service solutions that support Officeworks' commitment to offering customers the widest range, low prices and best experience.
What You'll Be Doing
- Develop and execute category strategies and trade plans that deliver sales, profit and market share growth.
- Identify customer, market and technology trends to shape a compelling category proposition across all channels.
- Lead range reviews, pricing strategies, promotional activity and product lifecycle management.
- Build and manage strategic supplier partnerships, leading commercial negotiations and driving mutually beneficial outcomes.
- Use customer, competitor and trading insights to identify opportunities, mitigate risks and optimise category performance.
- Partner with teams across Planning, Marketing, Inventory, Finance, Online and Operations to bring category strategies to life.
- Drive innovation through new products, services and category initiatives that enhance the customer experience.
- Coach and support team members while contributing to a high-performing and collaborative category team.
#LI-MR1, #LI-HYBRID
About you
- Significant experience in category management, buying, merchandising or a related commercial retail environment.
- Strong commercial acumen with a track record of delivering sales growth, profitability and commercial outcomes.
- Experience developing category strategies and translating insights into actionable plans.
- Strong analytical capability and confidence using data to inform decisions and identify opportunities.
- Exceptional stakeholder management, influencing and negotiation skills.
- Experience building strategic supplier relationships and managing complex commercial discussions.
- A passion for technology, innovation and understanding evolving customer needs.
- A collaborative leadership style with a focus on coaching, developing and supporting others.
Our culture
If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let’s make bigger things happen – for all of us! We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family:
- We’re all about giving you the flexibility you need to keep things balanced to suit your individual needs.
- Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
- Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
- Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family
- We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs
- Our Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia
- Take advantage of outstanding learning and development programs to support your career growth
- Explore fantastic career opportunities across the broader Wesfarmers Group.
At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for our team. We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.