Title:  Functional Analyst - Supply Chain

About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With close to 10000 team members and a national footprint of more than 168 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role

Are you ready to power the engine behind one of Australia’s most iconic retailers? Officeworks is on the lookout for a Supply Chain Systems Analyst to join our dynamic IT Supply Chain team. If you're passionate about technology, logistics, and making a real impact—this is your moment.

As a Supply Chain Systems Analyst, you’ll be at the heart of our operations—delivering innovative IT application projects, enhancements, and support that keep our supply chain running like clockwork. Your work will directly empower our team members and warehouse operations to perform at their best.

What You’ll Be Working On:

• Supporting and configuring key IT applications including:
• SAP ERP logistics modules
• Koerber Warehouse Advantage (HighJump)
• 3rd party integrations (Voice, My Freight, AMR tech & more)
• Leading functional designs and implementing IT changes aligned with Officeworks’ strategic goals.
• Collaborating cross-functionally with business stakeholders and IT teams to deliver smart, scalable solutions Managing small to medium enhancements and projects from concept to completion.
• Troubleshooting and resolving incidents with precision and in line with IT SLAs.
• Mentoring junior team members and setting the standard for technical excellence.

About you

A tech-savvy problem solver with a passion for logistics and innovation, this is your opportunity to play a pivotal role in delivering cutting-edge IT solutions that power our supply chain and warehouse operations!

As the go-to expert for delivering and supporting functional IT application projects and enhancements, your work will directly impact the efficiency and effectiveness of our internal supply chain and warehouse teams.

What You Bring:

• 3+ years of WMS application configuration experience—ideally in the retail industry with project and support experience with Supply Chain systems and integrations to enterprise systems.
• Hands-on experience with SAP ECC or S/4HANA, Koerber HighJump or similar "Tier 1" WMS, and other relevant supply chain systems.
• Proven ability to work cross-functionally and manage vendor relationships.
• Knowledge in Voice, Transport Management Systems, and AMR technologies.
• Strong SAP integration knowledge (iDocs, BTP API, Middleware technologies)
• Proficiency in SQL and Power BI.
• Experience with ALM or qTest Test Management Tools
• Skilled in handling and reconciling large datasets across systems.
• Excellent planning, organization, and problem-solving skills.
• Strong communication, negotiation, and presentation abilities.
• Willingness to learn new technologies and stay ahead of industry trends.
• Ability to influence stakeholders and maintain a strong customer focus.

Our culture

It’s all in a day’s work when you’re part of the Officeworks community – where you’re not defined by who you are, but what you can do. We celebrate our teams’ uniqueness by offering the below to the Officeworks family:

• An inclusive, diverse, and supportive environment.
• Flexible working arrangements to best support your individual needs.
• A key focus on wellbeing and safety.
• Generous discounts at Officeworks, Geeks 2 U, Bunnings, Kmart and Target.
• Ongoing training and development opportunities to progress your career.
• Industry leading Growing Families policy.

At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for everyone. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities.