Title:  IT Risk & Compliance Manager

About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role

The IT Security Risk & Compliance Manager is responsible for driving Officeworks’s technology risk, security governance, and compliance capabilities across the business.

The role leads the development and management of IT security policies, risk frameworks, compliance programs, and third-party risk processes to ensure Officeworks meets its regulatory and data protection obligations, including PCI DSS and privacy requirements.

Working closely with business and technology stakeholders, the role provides strategic guidance on cyber security, risk mitigation, and security maturity initiatives. The successful candidate will ensure governance processes and security controls remain effective within a large and complex retail environment.

The role also supports audit and remediation activities, oversees compliance monitoring, and contributes to the ongoing development of the organisation’s cyber security strategy. Regular engagement with senior leadership, including CIO and executive stakeholders, is required to provide reporting, risk insights, and recommendations on cyber security posture and emerging risks.

About you

• Minimum 5 years’ experience in IT security and risk management across cyber security governance, compliance, and security operations.
• Proven leadership experience managing and mentoring teams within technology or security environments.
• Relevant certifications such as CISSP, CISM, SABSA, or equivalent.
• Experience with PCI DSS assurance and compliance activities is desirable.
• Strong ability to balance security, operational, and commercial requirements using a pragmatic, risk-based approach.
• Demonstrated experience implementing IT risk and compliance frameworks within large, complex enterprise environments, ideally in retail.
• Experience presenting security risk and compliance reporting to senior management and executive stakeholders.
• Strong understanding of PCI DSS, ISO 27001, and NIST frameworks.
• Excellent written and verbal communication skills, with the ability to translate technical concepts for business audiences.
• Strong stakeholder engagement and collaboration skills.
• Highly organised, collaborative, and proactive, with strong integrity and a continuous improvement mindset

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Our culture

If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let’s make bigger things happen – for all of us!  We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family:

• We’re all about giving you the flexibility you need to keep things balanced to suit your individual needs. 
• Enjoy generous discounts across Officeworks, Bunnings, Kmart, Target and the wider Wesfarmers brands. 
• Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
• Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family
• We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs
• Our Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia
• Take advantage of outstanding learning and development programs to support your career growth
• Explore fantastic career opportunities across the broader Wesfarmers Group.

At Officeworks, we operate best when our team represents the communities we serve.  We proudly commit to providing a safe and supportive work environment for our team.  We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.