Title:  Inclusion & Belonging Lead

About us

At Officeworks, we bring big ideas at low prices to life for our customers, team, communities, and stakeholders. Founded in 1994 in Richmond Victoria, with more than 170 stores nationwide, a digital platform offering over 40,000 products, a national call centre and a dedicated business solutions team supporting micro, small and medium-sized businesses start, run and grow , we help Australians work, learn, create and connect, wherever and however they choose to shop.  From technology, office supplies and furniture to education, art materials and essential services like Print & Create and on‑site or remote tech support through Geeks2U, we deliver easy, engaging and customer experiences every day.  Our success is powered by more than 9,000 passionate team members. We are deeply committed to their safety, wellbeing, and career growth, while operating responsibly, giving back to the communities we serve through strong national and local partnerships, community fundraising, and a clear commitment to reducing our environmental impact and sourcing sustainably for the future.

About the role

Help make Officeworks a place for everyone, where people feel like they belong and inclusion powers our growth.

We’re looking for an experienced and passionate Inclusion & Belonging Lead to bring our Inclusion & Belonging Strategy to life and lead the continued evolution of our First Nations employment and engagement initiatives.

In this role, you’ll drive enterprise-wide initiatives that strengthen inclusion, accessibility, belonging and cultural capability across Officeworks. A key focus will be leading our Deadly Stores program and partnering with leaders to improve First Nations attraction, retention and team member experience.

Working across People, Retail Operations, Property, Supply Chain, Customer & Online, Commercial, Communications and Community teams, you’ll influence strategic priorities, deliver measurable outcomes and help create a workplace where everyone can thrive.

This is a unique opportunity for someone who enjoys balancing strategy and execution, influencing across a large organisation and creating meaningful impact for team members, customers and communities.

As an Inclusion & Belonging Lead, you will:

• Deliver the Officeworks Inclusion & Belonging Strategy across our Culture, Careers & Capability, and Customers & Community pillars
• Lead enterprise-wide initiatives across First Nations, Gender Equality, Disability & Neurodiversity, LGBTQIA+ inclusion and Cultural Diversity
• Drive the ongoing success of the Deadly Stores program and broader First Nations employment initiatives
• Lead inclusion campaigns, communications, events and capability initiatives that build awareness, belonging and cultural capability
• Partner with leaders and stakeholders to strengthen inclusive and culturally safe practices
• Manage reporting, governance and insights to measure impact and support continuous improvement
• Build strong relationships with community organisations, industry partners and external stakeholders

This role is based in our Chadstone support officing, offering a hybrid working arrangement working 3 days in the office with the remainder of your week from home.

About you

You’re a relationship-builder who is passionate about creating inclusive workplaces and positive outcomes for team members, customers and communities. You combine strategic thinking with strong execution and can influence stakeholders at all levels to deliver meaningful outcomes.  You’ll be comfortable working with senior leaders, community partners and cross-functional teams, while also rolling up your sleeves to turn strategy into action through programs, campaigns, events and capability initiatives that create meaningful outcomes.  In addition, you will have:

• Experience leading or delivering inclusion, belonging, community, employment or engagement initiatives within a complex organisation
• Demonstrated experience supporting First Nations employment, engagement, reconciliation, community partnerships or culturally safe workplace initiatives
• Strong stakeholder engagement and influencing skills across senior leaders and cross-functional teams
• Experience managing enterprise-wide programs or projects from concept to delivery
• Strong communication, planning and organisational skills, with a high attention to detail
• A passion for using data and insights to measure impact, identify opportunities and inform decision-making
• The ability to work autonomously while building trusted relationships across diverse stakeholder groups

Our culture

At Officeworks, big ideas create bigger impact for our customers, our teams and the communities we serve. We’re building a high performing culture where team members feel respected, included and empowered to do their best work, contribute new ideas and grow their careers.

• Enjoy team member discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands
• Access our benefits program, including exclusive discounts and perks across entertainment, travel, lifestyle, and health
• Our Growing Families Policy supports team members through important life moments
• We prioritise safety, mental health and wellbeing, including access to our Employee Assistance Program (EAP) and ongoing wellbeing initiatives
• We support flexible ways of working to help balance work and life commitments where possible
• Our Flexible Public Holidays Policy supports cultural and religious observance
• Take advantage of learning and development opportunities to support your career growth
• Explore career opportunities across the broader Wesfarmers Group

We value diverse perspectives and experiences, and welcome applications from people of all backgrounds and identities, including First Nations peoples, people with disability and members of the LGBTQ+ community.

We’re committed to providing an inclusive and accessible experience and will work with you to support your individual needs.

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