Title:  Inside Sales Representative

About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With more than 8000 team members and a national footprint of more than 168 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role

We are on the lookout for an Inside Sales Representative to join our team looking after our Small-Medium business customers. Leverage your sales experience with this exciting opportunity to develop your skills in an Account Management role in a business-to-business sales environment.  By joining, you will become an integral part of a dynamic and highly engaged Officeworks B2B Sales team with an emphasis on fostering a supportive culture, coupled with a focus on growth and development.

As an Inside Sales Representative, you will manage a portfolio of up to 300 business accounts over the phone, providing an outstanding client experience. You will deliver profitable sales growth by understanding your customers unique business requirements and tailoring solutions to help make bigger things happen for them. You are confident in your sales approach and foster strong relationships to ensure customer satisfaction and growth potential is realised. As a team we aim to:

• KEEP – Our existing customers engaged and trading
• GROW – Identify, create and secure opportunities for category and revenue growth with our business customers

This role comes with excellent flexibility working from our Chadstone Head Office location or our North Rocks office in Sydney working in a hybrid working arrangement with 2-3 days in the office and the rest of your week from home if you choose. This is a full-time permanent opportunity to join our Business-to-Business Sales team as they go from strength to strength offering our business customers the very best Officeworks products and solutions.

About you

You are proactive and customer centric with superior time management ability, this coupled with your background in sales and strategic out of the box thinking will see you excel in this role.  In addition, you will have: 

• Strong customer service/sales experience ideally in a B2B environment
• Experience with phone\video based sales
• Ability to identify opportunities for sales growth within your customer base  
• The ability to build strong customer relationships
• Proven ability to problem solve, offer solutions and negotiate thriving in an activity focussed role
• An eagerness to learn and build a career in sales
• Experience using salesforce is desirable

Our culture

It’s all in a day’s work when you’re part of the Officeworks community – where you’re not defined by who you are, but what you can do. We celebrate our teams’ uniqueness by offering the below to the Officeworks family:

• An inclusive, diverse, and supportive environment.
• Flexible working arrangements to best support your individual needs.
• A key focus on wellbeing and safety.
• Generous discounts at Officeworks, Bunnings, Kmart, Target and Catch.
• Ongoing training and development opportunities to progress your career.
• Industry leading Growing Families policy.

At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for everyone. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities.

Officeworks is a ‘Circle Back Initiative’ employer – we commit to respond to every applicant.

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