Title: Internal Communications Lead

Location:

Chadstone, Victoria, AU

About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role

Reporting to the Corporate Affairs and Community Manager, the Internal Communications Lead is responsible for executing strategic communications, key events and content across internal channels.

This role plays a critical part in delivering engaging, high-quality communications that connect team members to business priorities, campaigns, and key events. You will support the broader Corporate Affairs function, working closely with all stakeholders to protect and enhance the reputation of Officeworks in line with its strategy.

This is a role for someone who thrives in a fast‑paced environment, enjoys variety, and is energised by the opportunity to influence culture and engagement at scale.

Key responsibilities include:

Supporting the development and execution of Officeworks internal communications strategy, helping position the organisation as Australia’s most trusted and loved brand

Partnering with stakeholders across the business to develop and implement targeted internal communications plans, ensuring clear messaging, consistent sequencing, and effective delivery

Leading the communications and operations of major internal events and key business moments, combining strong storytelling with a practical understanding of event planning and delivery

Creating compelling internal content including written communications, presentations, photography, and video, ensuring all outputs align with tone, purpose, and brand standards

You will support a mix of communications projects that are both internal and external facing, ensuring alignment of messaging and reputation outcomes.

Managing and tracking the communications budget, ensuring forecasts remain accurate and aligned with full-year allocations

Liaising with Wesfarmers and divisional Corporate Affairs teams on communications, campaigns, briefings, and insights throughout the year

Monitoring, measuring and reporting on communications performance, providing insights and recommendations to improve effectiveness and engagement.

This role is being offered as fixed term 12-month opportunity

About you

You’re a confident communicator with a passion for crafting compelling stories that connect people to purpose. You bring a blend of strategic thinking, creativity and strong stakeholder management, and you’re comfortable navigating complexity with clarity and calm.

You will bring:

At least five years experience in internal communications, corporate communications or a related field, ideally gained in‑house or within an agency.
Tertiary qualifications in Communications or a related discipline, supported by ongoing learning to stay across emerging trends and best practice.
A proven track record in communicating corporate strategy and leading communications across multiple channels.
Strong leadership and senior stakeholder management skills, with the ability to influence and build trusted relationships.
Experience developing engaging content across digital and social channels, with excellent editorial judgement and attention to detail.
Experience supporting communications for internal events and key business moments, with an understanding of how content and events work together to drive engagement.
The ability to work confidently under pressure, including experience in crisis communication environments.

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Our culture

If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let’s make bigger things happen – for all of us! We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family:

We’re all about giving you the flexibility you need to keep things balanced to suit your individual needs.
Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family
We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs
Our Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia
Take advantage of outstanding learning and development programs to support your career growth
Explore fantastic career opportunities across the broader Wesfarmers Group.

At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for our team. We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.