Title:  International Logistics Manager

About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role

At Officeworks, we’re committed to delivering exceptional customer experiences by continually evolving our Supply Chain. Through strategic investments in technology and innovative fulfilment models, we’re unlocking new opportunities to serve our customers more efficiently and effectively..  

To stay competitive, adapt to changing economic conditions, and maintain our market leadership, we’ve reviewed our operating model. As part of this new operating model, the role of International Logistics Manager has been created to lead and develop the International Logistics team. 

Overseeing container and airfreight movements into and out of Australia, and managing warehouse operations at origin locations, this role involves close collaboration with Supply Chain, Merchandise, Finance, and Procurement teams to negotiate favourable commercial outcomes with logistics providers while maintaining high service levels and stock availability. 

Additionally, the Manager identifies and implements industry best practices, drives a zero-injury safety culture, and ensures top-tier environmental, health, and safety standards.

Key aspects of this role:
•    Promote a proactive safety culture following OH&S policies and safe work practices.
•    Support Chain of Responsibility (CoR) initiatives.
•    Manage  and coach the International Logistics team for high performance.
•    Develop responses to external influences like legislation and fuel costs.
•    Manage 3PL providers and ensure KPIs are met.
•    Coordinate inbound international freight and ensure compliance with regulations.
•    Prepare and manage budget forecasts and negotiate rates with logistics providers.
•    Improve container utilization and manage landed cost provisions.
•    Validate invoices and report delivery variances.
•    Keep stakeholders informed of operational status and risks.
•    Produce reports on the international network status.
•    Identify efficiency improvements and cost reductions.
•    Implement continuous improvement programs.

About you

A seasoned professional with a Bachelor's degree in Supply Chain Management, Logistics, or a related discipline, you have over 3 years of experience in an International Logistics Leadership position. 

Having worked with a high-volume retailer or freight forwarder, you bring extensive knowledge and expertise in all facets of international logistics and container shipping. Your strong understanding of retail operations and customer focus, combined with your high level of business acumen, organizational agility, and sound financial knowledge, make you an ideal candidate for this role. 

You excel in managing teams, budget control, and possess strong analytical skills. Your interpersonal, communication, negotiation, and relationship management skills are exceptional, and you are both analytical and numerate.

Key Competencies:
•    Bachelor’s degree in Supply Chain Management, Logistics, or related discipline.
•    3+ years’ experience in International Logistics Leadership Position, preferably with a high-volume retailer or freight forwarder.
•    High level of overall business acumen, organizational agility, and sound financial knowledge.
•    Demonstrated experience in managing teams.
•    Extensive knowledge and experience in all facets of international logistics and container shipping.
•    Strong understanding of retail operations and demonstrable customer focus.
•    Understanding of budget/cost control techniques.
•    Strong analytical skills.
•    High level interpersonal skills.
•    High level communication and negotiation skills.
•    Effective relationship management skills.
•    Analytical and numerate.

Our culture

If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let’s make bigger things happen – for all of us!  We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family:

• We’re all about giving you the flexibility you need to keep things balanced to suit your individual needs. 
• Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
• Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
• Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family
• We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs
• Our Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia
• Take advantage of outstanding learning and development programs to support your career growth
• Explore fantastic career opportunities across the broader Wesfarmers Group.

At Officeworks, we operate best when our team represents the communities we serve.  We proudly commit to providing a safe and supportive work environment for our team.  We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.