Title:  Merchandise Analysis and Reporting Team Lead - Commercial

About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With close to 10000 team members and a national footprint of more than 168 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role

As the Merchandise Analysis and Reporting Team Lead - Commercial, you’ll lead a team of Analysts, whilst partnering with stakeholders to deliver actionable insights and reporting that builds business value. You will be knowledgeable, forward-thinking, adaptable and seeking to simplify and “do things better”.

Key accountabilities include:

• Strategic Analytics Partnering: Collaborate with commercial and business stakeholders to identify opportunities for optimization and simplifying of reporting. Translate complex data into actionable recommendations whilst defining the process.
• Insight Delivery: Provide timely and proactive insights to support strategic goals across commercial. Utilize tools like PowerBI and more to craft self-service reports and dashboards.
• Scenario Modelling: Undertake and lead the team in scenario modelling for commercial business cases, whilst managing the commercial budget process.
• Stakeholder Management: Foster strong relationships with internal and external stakeholders, ensuring the adoption and value realization of solutions.

About you

We are seeking a dynamic and natural leader to coach a team of two direct reports, driving change and innovation within the commercial function. Utilizing your strong analytical skills and critical thinking, you will interpret data to inform key decisions, while also leading training and coaching with a focus on outcomes. With a proven track record of successful leadership and influence in a retail environment, you are a skilled problem solver, adept at navigating complex scenarios and driving positive change.

What you will bring:

• Educational Background: A degree in Commerce, Marketing, Business Analytics, Economics, Mathematics, Statistics, or a related field.
• Experience: Proven experience in a similar analytics role with a focus on partnering and providing actionable insights. Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Technical Proficiency: Expertise in tools like Excel, PowerBI, Tableau, and familiarity with SQL and data management platforms.
• Analytical Acumen: Exceptional analytical skills with the ability to interpret complex data and communicate findings effectively.
• Leadership and Collaboration: Strong leadership skills with a track record of successfully managing cross-functional projects and fostering team engagement.
• Customer Focus: A deep understanding of customer needs and behaviors, with a focus on delivering insights that drive business success.
• Growth Mindset: An eagerness to continuously learn and grow, sharing your knowledge and expertise with the team and stakeholders.
• Problem-Solving: Strong problem-solving skills, capable of developing innovative solutions to address business challenges.
• Communication Skills: Excellent communication skills, adept at presenting complex information clearly to both technical and non-technical audiences.

Our culture

It’s all in a day’s work when you’re part of the Officeworks community – where you’re not defined by who you are, but what you can do. We celebrate our teams’ uniqueness by offering the below to the Officeworks family:

• An inclusive, diverse, and supportive environment.
• Flexible working arrangements to best support your individual needs.
• A key focus on wellbeing and safety.
• Generous discounts at Officeworks, Bunnings, Kmart, Target and Catch.
• Ongoing training and development opportunities to progress your career.
• Industry leading Growing Families policy.

At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for everyone. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities.

Officeworks is a ‘Circle Back Initiative’ employer – we commit to respond to every applicant.

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