Title:  Supply Chain BTS Planning Manager

About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role

At Officeworks, we’re committed to delivering exceptional customer experiences by continually evolving our Supply Chain. Through strategic investments in technology and innovative fulfilment models, we’re unlocking new opportunities to serve our customers more efficiently and effectively.  

To stay competitive, adapt to changing economic conditions, and maintain our market leadership, we’ve reviewed our operating model. As part of this new operating model, we are looking for a dynamic Supply Chain BTS Planning Manager to lead and coordinate our Back To School (BTS) program, ensuring seamless delivery and exceptional results.

If you thrive in a fast-paced environment and have a passion for logistics and project management, this role is for you!

Key Aspects of the Role:

• Collaborate and Plan:
• Work with Supply Chain and cross-functional teams to plan the annual BTS program, incorporating improvements from previous years.
• Prepare volume forecasts and document fulfillment models.
• Define roles and responsibilities, develop a clear RACI, and plan BTS roles by state.
• Facilitate business continuity planning for volume and capacity management.
• Lead and Manage:
• Oversee the master timeline, critical path, and key milestones.
• Lead weekly sessions with stakeholders to ensure activities stay on track.
• Coordinate actions, document decisions, and facilitate workshops for key decisions.
• Manage project governance, reporting, and track risks and issues.
• Engage and Support:
• Attend BTS-related meetings, capturing key information and interdependencies.
• Ensure smooth handover and support for the operations team during the BTS trade period.
• Monitor execution, coordinate feedback, and resolve issues.
• Lead the post-implementation review process for continuous improvement.

About you

Tertiary qualified in Finance, Commerce, Engineering, Supply Chain, or a related field. ideally, you also hold a project management qualification such as PRINCE2, PMBOK, or Agile.

With 1-3 years of experience in successfully leading and delivering cross-functional projects, preferably in retail supply chain, you excel in managing multiple stakeholders, including virtual project teams.

Your strong analytical and problem-solving skills, combined with your ability to adapt to changing environments, make you an asset to any team. You possess high integrity, attention to detail, and exceptional communication and facilitation skills.

Key Competencies:

• 1-3 years of experience in leading and delivering cross-functional projects, preferably in retail supply chain.
• Experience in managing multiple cross-functional stakeholders, including virtual
• Sound knowledge of project management fundamentals.
• Clear communication for various audiences, developing actionable recommendations.
• Experience in leading/coordinating cross-functional or virtual teams.
• Strong stakeholder management and facilitation skills across all organizational levels.
• Excellent report writing, communication, and presentation skills.
• Adaptability to ambiguous and changing environments.
• Strong analytical and problem-solving skills with a high attention to detail.
• Conflict management, negotiation, and mediation skills.
• Effective planning and time management.

Our culture

If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let’s make bigger things happen – for all of us!  We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family:

• We’re all about giving you the flexibility you need to keep things balanced to suit your individual needs. 
• Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
• Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
• Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family
• We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs
• Our Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia
• Take advantage of outstanding learning and development programs to support your career growth
• Explore fantastic career opportunities across the broader Wesfarmers Group.

At Officeworks, we operate best when our team represents the communities we serve.  We proudly commit to providing a safe and supportive work environment for our team.  We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.