Title:  Supply Chain Transformation Manager

About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role

At Officeworks, we’ve invested in and transformed our supply chain to support growth and deliver an outstanding customer experience in the way we deliver product to our community with investments in technology and new fulfilment models.  

To stay competitive, adapt to changing economic conditions, and maintain our market leadership position, we’ve reviewed our operating model and structure. As part of this new operating model, the role of Supply Chain Transformation Manager has been created to ensure collaboration with senior stakeholders to assess, scope, plan and facilitate our complex supply chain initiatives.

This senior role will lead the assessment, prioritisation, scoping, planning and approval of complex supply chain transformation initiatives, including owning major business case development. The scope will cover major initiatives that optimise our supply chain network, transport model, product flow, and systems.

Key Responsibilities:

• Collaborate with senior stakeholders to prioritise and sequence transformation initiatives.
• Assess opportunities, including cost Vs benefit, feasibility and implementation options.
• Drive problem-solving and root cause analysis for complex improvement opportunities.
• Prepare presentations and recommendations for executive audiences on major investments.
• Lead the development of business cases for major supply chain initiatives, including strategic rationale, solution design, and delivery planning.
• Design network, warehouse, and transport solutions with cross-functional stakeholders.
• Own modelling of operational capacity and throughput for the DC and transport network.
• Oversee the transition of programs from approval to delivery.
• Manage portfolio support for the supply chain team, including benefits tracking.

About you

With over 10 years of experience in supply chain project environments or consulting roles, your expertise spans problem-solving, transformation, and optimisation within supply chains.

A confident and respected communicator, you enjoy the preparation and presentation of recommendations to senior stakeholders for approval, both written and verbal.

You excel in developing major business cases, building financial and activity-based models, assessing options, and designing supply chain networks and solutions, including automation.

Proficiency in Microsoft Office suite plus competency with project management tools (e.g., Microsoft Project) and process mapping tools (e.g., Microsoft Visio) is desired.

Tertiary qualified in Commerce, Engineering, Supply Chain, or similar to MBA level, you will leverage  Process Improvement (e.g., Lean Green Belt/Black Belt ) and Project Management qualifications (e.g., PRINCE2, PMBOK, Agile).

Key Skills/Knowledge/Attributes:

• Exceptional problem-solving skills and the ability to break down and structure complex problems.
• Ability to communicate complex problems clearly for various audiences and develop clear actions and recommendations.
• Strong stakeholder management skills across various levels of the organization, including senior leadership.
• Broad knowledge of end-to-end supply chain functions and activities.
• Ability to own and develop major business cases from scoping through to approval.
• Financial analysis and modelling skills, particularly focused on supply chain opportunities.
• Sound knowledge of process improvement methodologies, such as Lean.
• Sound knowledge of project management fundamentals.
• Strong leadership skills and potential, with the ability to influence at various levels.
• Driven, fast learner with ambition to progress within the team and/or broader business.

Our culture

If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let’s make bigger things happen – for all of us!  We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family:

• We’re all about giving you the flexibility you need to keep things balanced to suit your individual needs. 
• Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
• Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
• Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family
• We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs
• Our Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia
• Take advantage of outstanding learning and development programs to support your career growth
• Explore fantastic career opportunities across the broader Wesfarmers Group.

At Officeworks, we operate best when our team represents the communities we serve.  We proudly commit to providing a safe and supportive work environment for our team.  We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.