Title:  Business Activation Specialist


North Rocks, New South Wales, AU

About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With more than 8000 team members and a national footprint of more than 165 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role

Working within our Internal Sales team is engaging, fast-paced and ever-evolving. We are on the hunt for a Business Activation Specialist to help continue to drive business opportunities whilst delivering customers inspiring ideas and solutions. In this role you will be focusing on promoting our Business offering to customers over the phone and will have an opportunity to enhance your skills and develop your career in sales.

You will be working within a supportive and inclusive team, developing and refining your sales technique while providing inspiring end to end solutions to our next and existing customers. Handling warm leads, you will manage pre-sale enquiries, and assist customers to understand how a 30 Day business account with Officeworks can benefit their business. This role is open to applicants across Australia.

Whilst the majority of our teams is based out of our North Rocks office in NSW, we are happy to consider candidates who are comfortable working remotely.


About you

You will be customer focused, engaging and passionate about sales, with previous experience in customer service or a sales environment.

  • You will have the ability to communicate effectively – both written and verbal
  • Strong rapport building skills
  • A fun and enthusiastic approach which comes across on the phone
  • The ability to work within a fast-paced environment with multiple priorities
  • Strong time management and planning skills
  • Solution-finding skills with the ability to think outside the box
  • Intermediate excel skills with the ability to interpret data
  • Experience ideally in phone-based relationship management

Our culture

It’s all in a day’s work when you’re part of the Officeworks community – where you’re not defined by who you are, but what you can do. We celebrate our teams’ uniqueness by offering the below to the Officeworks family:

  • An inclusive, diverse, and supportive environment.
  • Flexible working arrangements to best support your individual needs.
  • A key focus on wellbeing and safety.
  • Generous discounts at Officeworks, Kmart, Target and Catch.
  • Ongoing training and development opportunities to progress your career.
  • Industry leading Growing Families policy and access to Circle In portal for Working Families.


At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for everyone. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities.

Officeworks is a ‘Circle Back Initiative’ employer – we commit to respond to every applicant.