Title:  Contractor Onboarding Specialist

About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role

Join our team at Geek2U as our Contractor Onboarding Specialist (Supply Growth) where you will build a capable, high‑quality contractor network that keeps our operations moving and delivers outstanding experiences to our customers.

We’re looking for someone who can attract, onboard and support a high quality, customer ready contractor workforce across multiple regions and skillsets.  You’ll manage the end‑to‑end contractor supply process from attracting new contractors and overseeing onboarding, to conducting early quality checks and supporting re‑engagement when activity slows. Your work ensures our contractor network is ready, compliant, and performing at its best.

If you’re organised, proactive and great at building relationships, this role gives you the opportunity to shape a contractor network that delivers consistently strong service outcomes.

This role is based in our North Rocks Support Office in NSW and is being offered as a full time 6-month fixed term contract.

As our Supply Growth Specialist, you will:

• Lead the contractor supply strategy across regions and specialisations
• Run sourcing and acquisition activities to bring high‑quality field contractors into the network
• Forecast future contractor needs in partnership with Supply, Demand and Operations
• Oversee onboarding to ensure contractors are compliant, trained and work‑ready
• Conduct early-stage check‑ins to support activation, engagement and retention
• Monitor quality and performance indicators and coordinate corrective action where required
• Maintain accurate contractor documentation and compliance records
• Produce reporting and insights on supply health and onboarding effectiveness
• Manage recruitment channels and spend (LinkedIn, job boards, agencies) to ensure cost‑effective sourcing, continuously refine recruitment processes and supporting technology
• Ensuring our contractor network, including newly onboarded independent contractors, is available, capable, compliant and ready to deliver to our customers

About you

You’re adaptable and resilient, able to navigate shifting priorities with confidence and ease. You bring a strong commercial lens and operational mindset, always balancing coverage, quality and demand.  In addition, you will have:

• 2+ years’ experience in recruiting or onboarding contractors ideally within a fast‑paced, customer‑focused environment
• Solid understanding of independent contractor engagement, including compliance, documentation and legal considerations
• Hands‑on experience across contractor sourcing, onboarding and early‑stage performance or readiness support
• Strong judgement when assessing capability, quality and alignment to business needs 
• Data‑informed and process‑driven, with a knack for spotting risks, gaps and improvement opportunities
• Clear, confident communicator with excellent time management and stakeholder engagement skills
• Comfortable working autonomously, while collaborating effectively across multiple teams
• Quality‑focused, proactive and improvement‑minded, always looking for better ways to deliver

Our culture

If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let’s make bigger things happen – for all of us!  We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family:

• We’re all about giving you the flexibility you need to keep things balanced to suit your individual needs. 
• Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
• Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
• Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family
• We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs
• Our Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia
• Take advantage of outstanding learning and development programs to support your career growth
• Explore fantastic career opportunities across the broader Wesfarmers Group.

At Officeworks, we operate best when our team represents the communities we serve.  We proudly commit to providing a safe and supportive work environment for our team.  We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.

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