Title:  Education Business Specialist

About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With close to 10000 team members and a national footprint of more than 168 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role

Due to the continued growth in our B2B Education business, we have an incredible opportunity for an Education Business Specialist to join the team.

You will support your community of education and government customers on the road, meeting new clients your day will be filled by insightful conversations, learning about who they are, how Officeworks can support their business and building your portfolio through new client acquisitions.  As a trusted business partner, you will have the drive for identifying, acquiring, and onboarding new business customers and building long term, profitable and mutually beneficial relationships.

The role is instrumental in the continuing growth of the Officeworks B2B education offer and it is a great time to join our Education Business team as they continue to grow. 

This role will be based in metro Western Sydney, on the road face to face with customers visiting schools, working in the office and from home.

As an Education Business Specialist, you will:

• Provide inspiring end to end solutions for our business customers, building strong partnerships and managing a portfolio of accounts
• Proactively guide our customers in making the right choice of products for their business across all Officeworks product range
• Managing existing accounts and opening new accounts
• Maintain, grow and add business customers in your portfolio, contributing to yours and the overall business team’s success
• Thinking outside the box to provide recommendations and advice to become a trusted business advisor and provide tailored customer solutions
• Methodically plan your week to meet customer expectations, build relationship and deliver category/portfolio growth

About you

You are self-motivated, client centric, thrive on building new client relationships with a hunger for achieving targets/budgets and finding the best solutions for our customers.  Your enthusiasm, energy and proactive approach coupled with demonstrated Sales and/or Business Development experience in a B2B face to face sales environment will see you flourish in this role.  In addition, you will be able to demonstrate:

• 2+ years’ experience in a client facing B2B sales role with background in education highly regarded
• The ability to build long-term, profitable and sustainable relationships with business customers
• A strong understanding of identifying and meeting customer needs, whilst maximising customer satisfaction
• Good understanding of sales principles, including pipeline management with the ability to initiate new ideas/concepts
• Strong commercial acumen with an Analytical and inquisitive mind
• Excellent time management and organisational skills
• Experience using Salesforce is highly desirable

Our culture

It’s all in a day’s work when you’re part of the Officeworks community – where you’re not defined by who you are, but what you can do. We celebrate our teams’ uniqueness by offering the below to the Officeworks family:

• An inclusive, diverse, and supportive environment.
• Flexible working arrangements to best support your individual needs.
• A key focus on wellbeing and safety.
• Generous discounts at Officeworks, Geeks 2 U, Bunnings, Kmart and Target.
• Ongoing training and development opportunities to progress your career.
• Industry leading Growing Families policy.

At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for everyone. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities.