Title:  Retail Department Leader

About us

Bigger things happen at Officeworks! Our customers, our team and our community are our heart and soul and as a Retail Department Leader (Coordinator) at our South Yarra and surrounding stores, you will be leading from the front, delivering amazing customer experiences to our customers. Diving into the daily hustle and bustle with positivity and determination bringing your team along for the journey, inspiring them to go above and beyond, keeping the vibe upbeat and the teamwork tight. Together delivering bigger things!

About the role

• Let your exceptional customer service skills shine. Ensuring each customer leaves satisfied with their experience. The journey is everything!
• Lead and motivate your team, igniting their passion to reach for the stars to achieve sales targets and KPIs.
• Train and develop your team to be retail rockstars, always looking to enhance their skills and performance.
• Master the inventory realm, ensuring stock levels are always maintained and our customers have everything they need.
• Craft a shopping experience that is visually stunning and above all safe.
• Join forces with fellow leaders and departments always collaborating to achieve overall store success.

About you

• A solid track record in retail leadership, with a fierce passion on delivering exceptional customer experiences.
• Outstanding ability to communicate and forge connections with your team and customers alike.
• You are a leadership legend, building a team of retail rockstars who can take on any challenge.
• Ability to thrive in a fast-paced environment and juggling shifting priories like a pro.
• Ready to dive in head first, never afraid to get your hands dirty to ensure everything is always running smoothly.

Our culture

At Officeworks you’re not just a number, you’re part of the family. We celebrate our team’s uniqueness - embracing inclusion and diversity and take pride in committing to being good humans with every decision we make. As part of the Officeworks team you will receive these great benefits.

• Monthly Rostered Days Off (RDOs) in addition to your standard leave entitlements.
• Generous team member discounts across Officeworks, Bunnings, Kmart, Target and Catch.
• Great work-life balance, with only one weekend shift required every three weeks.
• Industry leading Growing Families policy.

Join our team and become part of a dynamic retail environment where your leadership skills will make a difference!

Officeworks is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.